HOW TO REPORT A CLAIM Step-by-step Report the glass damage to your insurance broker or Reliance Glass Reliance Glass will contact you for confirmation of claim information. Reliance Glass will advise time of installation. Make a claim now 24/7 EMERGENCY CLAIMS REPORTING Reliance Glass Inc. Phone: 604-599-8666 Toll-Free: 1-866-633-8580 Non-emergency claims may be reported by phone or emailed to Enable JavaScript to view protected content.